Complete moderation history. Use this dashboard to track moderator activity, audit decisions, and maintain compliance records.
Quick Start
Access your moderation history:1
Open Reviewed Messages
Login to CometChat Dashboard → Select your app → Moderation → Reviewed Messages
2
Filter Results
Use date range, status, or moderator filters to find specific decisions
3
Review Details
Click on any message to see the original content, rule triggered, and moderator action taken
How Messages Get Here
| Source | Action Taken | Result |
|---|---|---|
| Flagged Message | Approved | Message visible, marked reviewed |
| Flagged Message | Blocked | Message hidden, marked reviewed |
| Blocked Message | Approved | Message unblocked, marked reviewed |
| Blocked Message | Mark as Reviewed | Message stays blocked, marked reviewed |
What You Can See
Each reviewed message includes:| Field | Description |
|---|---|
| Message Content | The original text, image, or media that was moderated |
| Sender | User who sent the message |
| Rule Triggered | Which moderation rule flagged/blocked the message |
| Action Taken | Approved, Blocked, or Marked as Reviewed |
| Moderator | Who made the decision |
| Timestamp | When the decision was made |
Use Cases
Compliance Audits
Maintain records of all moderation decisions for regulatory compliance.
Moderator Performance
Track moderator activity and decision patterns.
Rule Effectiveness
Analyze which rules generate the most reviews to optimize your setup.
Dispute Resolution
Reference historical decisions when users dispute moderation actions.
FAQ
Can I undo a moderation decision?
Can I undo a moderation decision?
You cannot directly undo from the Reviewed Messages list. However, if a message was blocked, you can find it and approve it to make it visible again.
How long are reviewed messages stored?
How long are reviewed messages stored?
Reviewed messages are stored according to your data retention settings. Check your app settings for specific retention periods.
Can I export reviewed messages?
Can I export reviewed messages?
Yes, you can export reviewed messages for compliance or analysis purposes from the Dashboard.